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Member Update: Steps We’re Taking in Response to COVID-19

Administering COVID-19 Vaccines
We’re prepared to administer the COVID-19 vaccine at Walmart and Sam’s Club pharmacies nationwide when we are asked to do so.
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Associate Support

We are truly grateful to our associates for the vital services they’re providing to their communities. We’ve taken measures to help them stay safe and healthy. We ask any associate who feels unwell to stay home, and we set a new policy to support any associate who may be affected by the virus, including paid leave for associates who needs to self-quarantine. Another step includes taking the temperatures of associates as they report to work.

Face Coverings

Per CDC Guidance, all Walmart and Sam’s Club associates working in an area of substantial or high transmission are required to wear a mask or face covering while working indoors, regardless of vaccination status. In these counties and where there are state or local mask mandates, associates will be required to wear masks inside our facilities, including stores, clubs, distribution centers, fulfillment centers and our campus offices. The CDC updates its data on transmission rates every Monday, so the guidance on mask usage will change over time in different locations.

Facility Management will also post signage at our stores and clubs to remind customers and members about the CDC’s revised guidance and strongly encourage them to wear masks or face coverings.

N95 Mask Distribution

Over the next few weeks, we will be distributing N95 masks free of charge at more than 5,100 Walmart and Sam’s Club locations as part of the U.S. Federal Retail Pharmacy Program. Masks will be available to individuals, limited to three masks per person. You can pick up your masks at the front of stores, and in clubs, by following signage to help you locate masks and find resources to help you understand proper fitting. At Sam’s Club locations, the general public may get their free masks while supplies allow without a membership.

Use this link for information on the proper way to wear an N95 mask.

Sanitation & Social Distancing

We’ve taken extra steps to support social distancing in clubs by providing visual markers to support the 6-foot guidance. We’re making shopping cart cleaning more efficient to provide sanitized carts faster for members.

Quantity Limits

We continue to work around the clock to restock many of the key items we know your families need right now. We are currently limiting some products to one item per member to ensure that more of our members have access to the products they need.

Scan & Go™

For contact-free shopping in your club, we encourage you to use our exclusive Scan & Go™ feature in the Sam’s Club app. Simply scan your items with your phone, pay in the app and skip the checkout line.

Pickup

In June, we launched curbside Pickup at all clubs nationwide to help provide fast, easy and contact-free shopping for members. Simply order and pay online or in the app. When your order’s ready, park in a Pickup spot and we’ll load your car for you. Same-day Pickup may be available if the order is placed before 3pm and is limited to 10 items or fewer. If your club doesn’t have a convenient time slot available, please check back, as new time slots open every morning.

Club Hours

Plus Members

  • In club: Monday to Saturday 8am–8pm, Sunday 10am–6pm
  • Pickup: Monday to Saturday 7am–8pm, Sunday 10am–6pm

Club Members

  • In club: Monday to Friday 10am–8pm, Saturday 9am–8pm, Sunday 10am–6pm
  • Pickup: Monday to Saturday 10am–8pm, Sunday 10am–6pm

Pharmacy

If you are at high-risk for COVID-19, are self-quarantined or are experiencing symptoms, we offer new services to help you get the medication you need. Use Find a Club to get your pharmacy’s phone number and call for local options. Also, please call in refills at least 24 hours in advance to help us serve as many customers as possible. The Pharmacy is generally open:

  • Monday to Friday: 9am–7pm
  • Saturday: 9am–6pm
  • Sunday: Closed

Getting vaccinated is free and it’s easy to do. We offer vaccines in all of our more than 5,100 Walmart and Sam’s Club pharmacies, as well as through special events. You can make an appointment through the schedulers, or you can simply walk into the pharmacy to get your shot.

Sam's Club optical lab

Optical

Most Optical Centers are open the following hours, but please check your club to confirm:

  • Monday, Wednesday, Saturday and Sunday: 10am–2pm
  • Tuesday and Thursday: 7am–2pm
Tire and Battery Center

Tire & Battery Center

Most Tire & Battery Centers have reopened, and members can make appointments for services, and special-order tires in club. Please check your club for availability.

Hearing Aid Center


All Hearing Centers are open. Check with your local club for hours.

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