Member Update: Steps We’re Taking in Response to COVID-19

Per CDC Guidance, all Walmart and Sam’s Club associates working in an area of substantial or high transmission are required to wear a mask or face covering while working indoors, regardless of vaccination status. In these counties and where there are state or local mask mandates, associates will be required to wear masks inside our facilities, including stores, clubs, distribution centers, fulfillment centers and our campus offices. The CDC updates its data on transmission rates every Monday, so the guidance on mask usage will change over time in different locations.

Facility Management will also post signage at our stores and clubs to remind customers and members about the CDC’s revised guidance and strongly encourage them to wear masks or face coverings.

N95 Mask Distribution

Over the next few weeks, we will be distributing N95 masks free of charge at more than 5,100 Walmart and Sam’s Club locations as part of the U.S. Federal Retail Pharmacy Program. Masks will be available to individuals, limited to three masks per person. You can pick up your masks at the front of stores, and in clubs, by following signage to help you locate masks and find resources to help you understand proper fitting. At Sam’s Club locations, the general public may get their free masks while supplies allow without a membership.

Use this link for information on the proper way to wear an N95 mask.

We’ve taken extra steps to support social distancing in clubs by providing visual markers to support the 6-foot guidance. We’re making shopping cart cleaning more efficient to provide sanitized carts faster for members.

For contact-free shopping in your club, we encourage you to use our exclusive Scan & Go™ feature in the Sam’s Club app. Simply scan your items with your phone, pay in the app and skip the checkout line.

In June, we launched curbside Pickup at all clubs nationwide to help provide fast, easy and contact-free shopping for members. Simply order and pay online or in the app. When your order’s ready, park in a Pickup spot and we’ll load your car for you. Same-day Pickup may be available if the order is placed before 3pm and is limited to 10 items or fewer. If your club doesn’t have a convenient time slot available, please check back, as new time slots open every morning.

If you are at high-risk for COVID-19, are self-quarantined or are experiencing symptoms, we offer new services to help you get the medication you need. Use Find a Club to get your pharmacy’s phone number and call for local options. Also, please call in refills at least 24 hours in advance to help us serve as many customers as possible. The Pharmacy is generally open:

• Monday to Friday: 9am–7pm
• Saturday: 9am–6pm
• Sunday: Closed

Getting vaccinated is free and it’s easy to do. We offer vaccines in all of our more than 5,100 Walmart and Sam’s Club pharmacies, as well as through special events. You can make an appointment through the schedulers, or you can simply walk into the pharmacy to get your shot.

Most Optical Centers are open the following hours, but please check your club to confirm:

• Monday, Wednesday, Saturday and Sunday: 10am–2pm
• Tuesday and Thursday: 7am–2pm

Most Tire & Battery Centers have reopened, and members can make appointments for services, and special-order tires in club. Please check your club for availability.

All Hearing Centers are open. Check with your local club for hours.