Scan & Go Helps Create a Safe Shopping Experience for Sam’s Club Members

Using Scan and go

At Sam’s Club, one of our top priorities is keeping our members and associates safe and healthy. We’ve leaned into social distancing practices, such as requiring associates to wear face masks and implementing a Concierge Service for senior citizens and at-risk members. But there’s one frictionless experience that has already been implemented in clubs nationwide since 2016—Scan & Go!

How does Scan & Go work?

It’s as easy as 1-2-3.

1. Download the Sam's Club app on your iPhone or Android and head to your nearest Sam’s Club.

2. Scan the UPC barcode on your items as you shop in-club and checkout directly on the Sam’s Club app.

3. When you’ve purchased all your soap, toilet paper, and sourdough starter ingredients, simply show your digital receipt to the associate at the door and head out!


Now that you know how to use Scan & Go, let’s talk about why it’s a great tool for shopping in the club:

Scan & Go saves time

Scan & Go allows you to get in and out with limited interaction with associates or other members. It’s as simple as scanning the items with your phone, adding them to your cart, paying for the items in the app, and heading out the door. You may not beat Usain Bolt’s record shopping time of under 3 minutes, but you will be able to cut the overall time that you’re spending in-club.

Scan & Go helps you say goodbye to lines…

With the ability to pay right on your phone, you can skip the checkout line altogether. This means less time spent in the club or waiting in lines.

…And say hello to wines!

Worried about how you’re going to purchase that well-earned bottle of wine? We’ve got you covered. You’re now able to purchase alcohol through Scan & Go, where allowed by state law. Just have your ID ready to show one of our greeters at the exit, click ‘pay’, and enjoy responsibly at home.

Scan & Go tracks spending for you

Now, more than ever, we know that every penny counts. With Scan & Go’s built-in budgeting tool, you’re able to keep track of how much you’re spending while you’re shopping. No surprises, just savings.

As we all focus on safety and social distancing, Sam’s Club has seen the amount of new Scan & Go users grow by 4x-5x times what it was before COVID-19. We encourage our members to continue leveraging the patented Scan & Go feature in our Sam’s Club app for a shopping experience with reduced contact and increased peace of mind. Share with us how you’re staying #SafeAtSamsClub with Scan & Go!

  • Member scanning Member's Mark coffee with Scan & Go app
    Member scanning Member's Mark coffee with Scan & Go app
  • Scan and Go Exit
    Scan and Go Exit
  • Scan and Go Exit 2
    Scan and Go Exit 2
  • Member scanning an item with Scan & Go app
    Member scanning an item with Scan & Go app
  • Member scanning a wine bottle with Scan & Go app
    Member scanning a wine bottle with Scan & Go app