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Privacy Notice - Visitor

and last updated on January 01, 2023 02:00 AM

Last Updated: Jan. 1, 2023
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Walmart Visitor Privacy Notice Summary

This Notice is also available in Spanish.

We Last Updated Our Privacy Notice on Jan. 1, 2023

Updates include:

  • Updated California Privacy Rights section
  • Added information about privacy rights for Virginia residents

The information you share with Walmart before and during your visit helps us provide an efficient check-in process for you and protect the security and safety of our premises.

Our founder Sam Walton reminded us that “a promise we make is a promise we keep,” and it’s our promise to our customers, suppliers, and visitors that we respect the trust you place in us and the privacy of the information you share. Our way of doing that is to let you know in a clear, prominent way how we collect, use, share and above all protect your personal information.

What Does This Privacy Notice Include?

This Notice outlines how and why we collect, use, share, and protect the personal information of visitors to our corporate offices. This Notice applies to the corporate locations of Walmart Inc. and our family of companies in the United States.

Some laws define “personal information” differently, and we use those definitions when they are applicable. Rest assured, though, that no matter where you live, we treat your personal information with respect, and we collect, use, and share it only as described in this Notice.

What Type of Information Do We Collect?

We may collect the following categories of personal information. Not all categories may be collected about every individual:

  • Personal identifiers, such as name, address and telephone number
  • Audio, visual, and other sensory information, such as audio and video recordings, and facial photograph and image
  • Employment information, such as occupation, title, licenses and professional memberships
  • Government identifiers, such as national identification numbers and driver’s  license numbers
  • Individual preferences and characteristics such as time and date of your arrival at our facility, including who you are meeting with
  • Demographic information, such as age
  • Health and health insurance information, such as drugs, therapies, or medical products or equipment used
  • Characteristics of protected classifications under state or federal law, such as gender
  • Employment information, such as company name, occupation, or title
  • Device and online identifiers, such as social media profile
  • Location information, such as geo-location information

How Do We Collect Information?

We collect information from you in a variety of ways. It may be:

  • Provided directly by you or a member of your household
  • Collected from an external third-party source

Information Provided Directly by You or a Member of Your Household

You share information with us when you arrive and engage in our visitor check-in process. The information you provide us is linked to you personally.

Information We Collect From External Third-Party Sources

For large visitor groups, we allow a pre-registration process to expedite visitor check-in and pre-print guest badges. Through pre-registration, we receive information about you from your employer in relation to your upcoming visit, such as your name and who you will be visiting.

How Do We Use Your Personal Information?

  • To protect the security and integrity of our business, and help prevent fraud
  • To conduct business analysis, such as analytics, projections, identifying areas for operational improvement
  • To fulfill our legal function or obligations

How Do We Share Your Personal Information Outside of Our Family of Companies?

All of the categories of personal information that we collect have been shared with other companies, including those within our Walmart Inc. corporate family, for a business purpose. We may share your personal information in limited circumstances, such as to conduct our business, or when legally required to do so by law. We may share personal information about you with service providers that help with our business activities. We require our service providers to keep your personal information secure, and do not allow our service providers to use or share your personal information for any purpose other than providing services on our behalf.

We may share your personal information in other special circumstances, which include situations when sharing is required by law, or we believe sharing will help to protect the safety, property, or rights of Walmart, our customers, our associates, or other persons.

Categories of Personal Information We Disclose to Each Type of Third Party:

We may share your personal information with certain categories of third parties, as described below.

Types of Third Parties to Which the Personal Information Was Disclosed for a Business PurposeCategories of Personal Information Disclosed for a Business Purpose

Those we are legally required to share with

Audio, Visual and Other Sensory Information

Characteristics of protected classifications under California or federal law

Demographic Information

Device and Online Identifiers

Employment Information

Government Identifiers

Health and Health Insurance Information

Individual Preferences and Characteristics

Location Information

Personal Identifiers

Service providers that receive data in order to provide services to us (e.g. technology providers, cloud storage providers, etc.)

Audio, Visual and Other Sensory Information

Characteristics of protected classifications under California or federal law

Demographic Information

Device and Online Identifiers

Employment Information

Government Identifiers

Health and Health Insurance Information

Individual Preferences and Characteristics

Location Information

Personal Identifiers

How Do We Secure Your Personal Information?

We use reasonable information security measures, including physical, administrative, and technical safeguards. Learn more about measures you can take to help to protect the security of your personal information.

Who Can I Contact About the Privacy Notice?

Contact the Walmart Privacy Office with any questions or comments about this Notice or about how we handle your personal information. The Privacy Office’s address is:

Walmart Corporate
Privacy Office, MS #0160
702 SW 8th Street
Bentonville, AR 72716-0160

What Are Your State Privacy Rights?

California Privacy Act:

California residents visiting a corporate location as a supplier can obtain information about our privacy practices and their California privacy rights in our Supplier Privacy Notice.

California residents visiting a corporate location as a job applicant can obtain information about our privacy practices and their California privacy rights in our Applicant Privacy Notice.

Virginia Privacy Rights

Virginia residents can exercise the following rights by going to the footer of our website or settings section of our app and selecting the “Request My Personal Information” link:

  • Request to Access My Personal Information
  • Delete My Personal Information
  • Correct My Personal Information

Virginia residents can exercise the following rights by going to the footer of our website or the settings section of our app and selecting the "My Privacy Choices" link:

  • Opt Out of the Processing of My Personal Information for Purposes of Targeted Advertising

If we decline to take action on one of your rights as a Virginia resident, you can submit an appeal here.

Contact our Customer Service Team or write the Walmart Privacy Office with any questions or comments about this Notice or about how we handle your personal information. The Privacy Office’s address is:

Walmart Corporate
Privacy Office , MS #0160
702 SW 8th Street
Bentonville, AR 72716-0160